New York State officials are warning homeowners to be on guard against home improvement scams as warmer weather brings an increase in renovation and repair projects.
The New York State Division of Consumer Protection on Wednesday issued a consumer alert reminding residents that home improvement scams consistently rank among the top consumer complaints filed in the state.
Secretary of State Walter T. Mosley said homeowners should be cautious of unsolicited contractors offering repairs or renovations at unusually low prices.
“Spring and summer times are the perfect seasons to do home renovations, but consumers should be wary of unsolicited contractors who knock on your door offering repairs or home improvement projects at a ‘bargain price’ because it could simply be a scam,” Mosley said in a statement.
State officials said homeowners should always research contractors before hiring them and obtain at least three written estimates detailing materials, labor costs, project timelines, and payment schedules.
Consumers are also encouraged to verify references, read online reviews, and check complaint histories through agencies such as the Better Business Bureau and local consumer protection offices.
The Division of Consumer Protection warned residents to watch for several common red flags, including contractors who:
- Show up unexpectedly at the door
- Claim to have leftover materials from another job
- Pressure homeowners to sign contracts immediately
- Demand cash-only payments
- Refuse permits or written paperwork
- Continue finding new “urgent” problems after work begins
Officials also cautioned homeowners against paying the full cost of a project upfront. Instead, the state recommends using staged payment schedules tied to completed work and paying by check or credit card whenever possible.
New York State does not license home improvement contractors statewide, but some local governments do require licensing. Officials recommend checking local requirements before hiring a contractor.
Consumers who encounter problems with a contractor are encouraged to first attempt to resolve the issue directly. Complaints can also be filed with local consumer protection agencies or through the New York State Division of Consumer Protection.
